All Systems Operational
Uptime over the past 90 days. View historical uptime.
VISP Operational
90 days ago
99.96 % uptime
Today
UBO Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
vPortal ? Operational
90 days ago
100.0 % uptime
Today
RADIUS ? Operational
90 days ago
100.0 % uptime
Today
Third Party Operational
90 days ago
100.0 % uptime
Today
Email Service - OpenSRS Operational
90 days ago
100.0 % uptime
Today
Hosting Service - Hostopia Operational
90 days ago
100.0 % uptime
Today
IPpay Operational
90 days ago
100.0 % uptime
Today
Authorize.net Operational
90 days ago
100.0 % uptime
Today
Paypal Operational
90 days ago
100.0 % uptime
Today
PaydUp.net Operational
90 days ago
100.0 % uptime
Today
Elavon Operational
90 days ago
100.0 % uptime
Today
Payment Express Operational
90 days ago
100.0 % uptime
Today
PlugNPay Operational
90 days ago
100.0 % uptime
Today
ProPay Operational
90 days ago
100.0 % uptime
Today
Stripe Operational
90 days ago
100.0 % uptime
Today
Oriental Bank Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
RADIUS Response Time ?
Fetching
GraphQL API Response Time
Fetching
Past Incidents
Nov 7, 2024

No incidents reported today.

Nov 6, 2024
Intermittent Issue With Mass Email Delivery
Resolved - The team has implemented a fix, and the issue is now resolved.

In the meantime, if you encounter any further issues with the mail delivery, or have concerns, please don’t hesitate to reach out.

Thank you for your understanding and support.
Nov 6, 01:48 UTC
Identified - One of the main issues with e-mail delivery identified by our team is related to filters not being saved or set up correctly in the e-mail template. This can cause messages to get stuck in the queue and fail to send.

The team is currently working on a solution to address this issue and will provide updates as they become available. Thank you for your patience and understanding.

Feel free to reach out to your Visp Client Success team for additional questions or concerns.
Nov 5, 19:54 UTC
Investigating - We are currently experiencing an intermittent issue with the software's mass email functionality. Some automated and manual mass emails may be delayed in reaching their intended recipients.

Our technical team is actively investigating the root cause of this issue. The team is working to resolve this and restore full email functionality as soon as possible.

We appreciate your patience and understanding in this matter. The team will provide updates as they become available.

If you have any additional questions or concerns, feel free to reach out to your Visp Client Success team.
Nov 5, 16:42 UTC
Nov 5, 2024
Unable to Open or Load the IRM
Resolved - The team posted an update, and the IRM should now be accessible.
Nov 5, 17:37 UTC
Investigating - The team is aware of an ongoing issue where users cannot open the IRM or see a blank page when viewing the feature. The team is working on it, and accessibility should be restored shortly. We apologize for any inconvenience.

We will provide updates as soon as they are available.
Nov 5, 17:34 UTC
Nov 4, 2024

No incidents reported.

Nov 3, 2024

No incidents reported.

Nov 2, 2024

No incidents reported.

Nov 1, 2024

No incidents reported.

Oct 31, 2024

No incidents reported.

Oct 30, 2024

No incidents reported.

Oct 29, 2024

No incidents reported.

Oct 28, 2024

No incidents reported.

Oct 27, 2024

No incidents reported.

Oct 26, 2024

No incidents reported.

Oct 25, 2024

No incidents reported.

Oct 24, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage