All Systems Operational

Uptime over the past 90 days. View historical uptime.
VISP Operational
90 days ago
100.0 % uptime
Today
UBO Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
vPortal ? Operational
90 days ago
100.0 % uptime
Today
RADIUS ? Operational
90 days ago
100.0 % uptime
Today
Third Party Operational
90 days ago
100.0 % uptime
Today
Email Service - OpenSRS Operational
90 days ago
100.0 % uptime
Today
Hosting Service - Hostopia Operational
90 days ago
100.0 % uptime
Today
IPpay Operational
90 days ago
100.0 % uptime
Today
Authorize.net Operational
90 days ago
100.0 % uptime
Today
Paypal Operational
90 days ago
100.0 % uptime
Today
PaydUp.net Operational
90 days ago
100.0 % uptime
Today
Elavon Operational
90 days ago
100.0 % uptime
Today
Payment Express Operational
90 days ago
100.0 % uptime
Today
PlugNPay Operational
90 days ago
100.0 % uptime
Today
ProPay Operational
90 days ago
100.0 % uptime
Today
Stripe Operational
90 days ago
100.0 % uptime
Today
Oriental Bank Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
RADIUS Response Time ?
Fetching
GraphQL API Response Time
Fetching
Jun 30, 2025

No incidents reported today.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025
Sign-up Portal Error: Unable to Complete the Signup Process
Resolved - The username availability check is now functioning correctly, and users can proceed with signup without interruption. Verified and confirmed working in the vPortal Signup flow.

Thank you for your patience while we worked on this. Please let us know if you encounter any further issues.
Jun 26, 12:39 UTC
Investigating - We received reports about an error during customer signup through the Signup Portal, where the username field becomes grayed out and prevents the signup process from progressing. The issue causes the signup to pause or stop midway.
Jun 26, 12:07 UTC
Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025
Users Unable to View Tickets via the Service Desk
Resolved - The issue affecting the display of service desk tickets has been successfully resolved. Ticket data filtered by technician is now displaying correctly.

Thank you for your patience as we worked to address this.

VISP Support Team
Jun 18, 12:32 UTC
Investigating - We are actively investigating an issue affecting the display of service desk tickets across user accounts. Several ISPs have reported that certain users are unable to load or view their tickets in the Service Desk.

Updates will be posted as soon as they are available.
Jun 17, 20:07 UTC
Jun 17, 2025
Jun 16, 2025

No incidents reported.

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