Postmortem -
Read details
May 20, 12:45 UTC
Resolved -
We previously identified an issue that affected invoice generation for some ISPs on May 17th and 18th. Invoices for these dates did not generate as expected.
This issue has now been resolved. Missing invoices have been manually generated, and all affected workflows have been addressed.
If you continue to experience any related issues, please contact your Visp Client Success team for assistance.
We appreciate your patience and understanding.
May 20, 12:41 UTC
Investigating -
Incident: Invoice Generation Issue – May 17th & 18th
We are currently investigating an issue affecting invoice generation for some ISPs dated May 17th and 18th. It has been reported that invoices for these dates did not generate as expected.
If you are experiencing this issue, please don't hesitate to contact your Visp Client Success team for assistance.
We apologize for the inconvenience and appreciate your patience as we work to resolve this matter.
May 19, 13:26 UTC