All Systems Operational

Uptime over the past 90 days. View historical uptime.
VISP Operational
90 days ago
100.0 % uptime
Today
UBO Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
vPortal ? Operational
90 days ago
100.0 % uptime
Today
RADIUS ? Operational
90 days ago
100.0 % uptime
Today
Third Party Operational
90 days ago
99.99 % uptime
Today
Email Service - OpenSRS Operational
90 days ago
100.0 % uptime
Today
Hosting Service - Hostopia Operational
90 days ago
100.0 % uptime
Today
IPpay Operational
90 days ago
99.97 % uptime
Today
Authorize.net Operational
90 days ago
100.0 % uptime
Today
Paypal Operational
90 days ago
100.0 % uptime
Today
PaydUp.net Operational
90 days ago
100.0 % uptime
Today
Elavon Operational
90 days ago
100.0 % uptime
Today
Payment Express Operational
90 days ago
100.0 % uptime
Today
PlugNPay Operational
90 days ago
100.0 % uptime
Today
ProPay Operational
90 days ago
100.0 % uptime
Today
Stripe Operational
90 days ago
100.0 % uptime
Today
Oriental Bank Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
RADIUS Response Time ?
Fetching
GraphQL API Response Time
Fetching
Aug 30, 2025

No incidents reported today.

Aug 29, 2025
Issue with Creating New Application Users in Visp
Resolved - The team has implemented a fix, and the issue should now be resolved. You can now continue adding your Application Users in Visp. If you encounter any further issues, feel free to contact your Visp Client Success team.
Aug 29, 18:08 UTC
Investigating - Creating new Application Users in Visp triggers an error and prevents the successful creation of the user instance or account. Logging in with the new user information you just created may not be possible, even though it says the user exists.

The team is investigating the root cause of the issue. We will share updates as soon as they are available.
Aug 29, 17:13 UTC
Aug 28, 2025
Login Issue Identified – Team Actively Working on Resolution
Resolved - The issue has now been resolved, and app users should be able to log in as expected. Should additional issues or related issues arise, feel free to reach out to your Visp Client Success team. Thank you very much, and have a great day ahead.
Aug 28, 12:32 UTC
Identified - Our development team is currently addressing an issue with App User logins. During a routine check today, one of our team members noticed a problem signing into the system. This has been escalated for troubleshooting and resolution.

As soon as the issue is resolved or we have an update, details will be posted here.
Aug 28, 12:00 UTC
Aug 27, 2025

No incidents reported.

Aug 26, 2025
Investigating Delays in Ticket and Payment Posting
Resolved - The issue has now been resolved. The team has noted that there were database sync delays, which are now fixed.
Aug 26, 14:22 UTC
Investigating - We've received reports of delays when posting tickets and payments in the system. The team is actively investigating this issue. Updates will be shared as soon as they become available.
Aug 26, 12:36 UTC
Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

Aug 18, 2025

No incidents reported.

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

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