Issue With Assigning and / or Moving Inventory Items

Incident Report for Visp

Resolved

This incident has been resolved. There should be no errors when assigning equipment to a customer or moving inventory in the Infrastructure Resource Management (IRM)

Posted Nov 27, 2024 - 10:11 UTC

Investigating

We've received reports of errors when assigning equipment to a customer or moving inventory in the Infrastructure Resource Management (IRM). We have escalated this matter to our team for investigation.

This error should not prevent you from assigning devices or moving equipment via the IRM. If you refresh the page, you should see the expected data in the customer's account.

We apologize for any hassle this might cause and appreciate your patience while we work to fix it.

Posted Nov 26, 2024 - 19:32 UTC

This incident affected: VISP.