Resolved -
The issue is now resolved. The upcoming invoice now always appears at the top of the list in the Packages & Invoices tab.
Jun 9, 14:04 UTC
Investigating -
We have confirmed the issue and found that it is not isolated to the originally reported accounts. During our investigation, we tested several additional accounts and observed that upcoming invoices for July 1, 2026 are also missing from those accounts.
At this time, the issue appears to be affecting multiple accounts rather than a specific customer configuration. Our team is actively investigating the root cause to determine why the upcoming invoice generation process did not create the expected July invoices.
We will provide another update as soon as we identify the cause and have a resolution plan. Thank you for your patience while we work to resolve this issue.
Jun 8, 13:34 UTC