All Systems Operational

VISP Operational
90 days ago
100.0 % uptime
Today
UBO Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
vPortal Operational
90 days ago
100.0 % uptime
Today
RADIUS Operational
90 days ago
100.0 % uptime
Today
Third Party Operational
90 days ago
100.0 % uptime
Today
Email Service - OpenSRS Operational
90 days ago
100.0 % uptime
Today
Hosting Service - Hostopia Operational
90 days ago
100.0 % uptime
Today
IPpay Operational
90 days ago
100.0 % uptime
Today
Authorize.net Operational
90 days ago
100.0 % uptime
Today
Paypal Operational
90 days ago
100.0 % uptime
Today
PaydUp.net Operational
90 days ago
100.0 % uptime
Today
Elavon Operational
90 days ago
100.0 % uptime
Today
Payment Express Operational
90 days ago
100.0 % uptime
Today
PlugNPay Operational
90 days ago
100.0 % uptime
Today
ProPay Operational
90 days ago
100.0 % uptime
Today
Stripe Operational
90 days ago
100.0 % uptime
Today
Oriental Bank Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
RADIUS Response Time ?
Fetching
GraphQL API Response Time
Fetching
Apr 30, 2026

No incidents reported today.

Apr 29, 2026
Resolved - The issue causing increased latency and delays when creating new subscriber accounts on the web app has been resolved.

Our Engineering Team identified the root cause and implemented corrective measures to restore normal platform performance. ISPs should now be able to create new subscriber accounts without delays.

We will continue monitoring the platform to ensure stability and performance remain normal.

We appreciate your patience and understanding while we worked to resolve this issue.

Apr 29, 14:37 UTC
Investigating - We are currently investigating reports of increased latency when adding new subscriber accounts in the web app. ISPs may experience slower response times or delays during subscriber account creation workflows.

At this time, existing subscriber accounts and other core platform functions are not believed to be impacted.

What you may experience:

Delays or slow performance when creating new subscriber accounts in vBoss
Longer processing times during account setup workflows

What we’re doing:

Our Engineering Team is actively investigating the root cause
We are working to identify and implement a resolution as quickly as possible
We will continue to provide updates as additional information becomes available

Next update:
We will provide another update within the next 2 hours, or sooner if there are significant developments.

Apr 29, 13:55 UTC
Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.