We've received reports of an error preventing users from editing equipment from the Equipment tab within the Infrastructure Resource Management (IRM). This error displays the message "We're sorry, but something went wrong" when attempting to edit equipment.
Impact:
This error affects users attempting to edit equipment from the Equipment tab within the IRM.
Workaround:
To edit any subscriber equipment, please use the following workaround:
1. Locate the subscriber account from the Subscribers' list. 2. Open the subscriber's profile. 3. Go to the Equipment section. 4. Click on the specific device you wish to edit from the left sidebar list. 5. In the equipment details section, click the three dots and select "Edit".
Please note: Some access points, antennas, and other network devices may not be editable at this time, since SM, CPE's, or Subscriber devices are the only ones accessible via the Subscribers' profile.
Next Steps:
Our team will continue to investigate the issue. We will provide an update as soon as a fix is available. We apologize for any inconvenience this may cause.